Navigating Conflicts
This course is designed to help you understand the nature of a conflict and its dimensions, the possible reasons why a conflict escalates and what strategies you can use to deal with conflicts.
Welcome
Introduction
Components of Conflict
Quiz
Dimensions of Conflict
Quiz
Conflict Escalation
Quiz
Dealing with Conflicts
Quiz
Non-Violent Communication
Quiz
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Conflict Analysis
Conflict Mapping
Non-Violent Communication